Privacy Policy for the Intrvuz Candidate-Side Web Application

Adzip Technologies Pvt. Ltd. ("Company," "we," "us," or "our") is dedicated to protecting the privacy and security of personal information pertaining to users ("you" or "your") of the Intrvuz web application ("App"). This Privacy Policy ("Policy") outlines how we collect, use, and safeguard your information when you engage with the App. By utilizing the App, you agree to the data practices described in this Policy.

  1. 1. Information we collect

    1.1 Personal Information:

    • During sign up and usuage: We collect personal information when you register for an account and as you use the App. This includes:
    • Full Name: To identify you and personalize your experience.
    • Email Address: To communicate with you regarding your account and to send notifications related to the services provided by the App.
    • Company Name: To provide contextual services and insights relevant to your professional role.

    1.2 Payment Details:

    • Secure Processing: While payment details are necessary for completing transactions related to premium services, we do not store these details directly on our systems. Instead, payment data is processed securely through a PCI-compliant payment gateway, ensuring that your financial information is protected against unauthorized access.

    1.3 Usage Information:

    • Log Data: Information automatically collected by our servers when you use the App, including your IP address, browser type, access times, and the pages you visited. This data helps us to diagnose problems, optimize performance, and understand user engagement with the App.
    • Interaction Data: Details about how you interact with the App, including the features you use, the preferences you set, and the frequency and duration of your activities. This helps us to tailor the App's functionality to better meet your needs.

    1.4 CV and Job Description Data:

    • For AI Assessments and Services: When you upload job descriptions and CVs, this data is used by our AI algorithms to perform matching, screening, and assessments. We ensure that:
      • Data Utilization: This information is strictly used for providing the requested services such as candidate matching and evaluation.
      • Confidentiality and Security: Measures are in place to ensure that this data is handled confidentially and securely, accessible only to authorized personnel and systems.
      • Non-retention: We do not retain CVs and job description data beyond what is necessary to deliver our services. Once the purpose is fulfilled, the data is securely deleted from our systems.
    2. Use of Information

    2.1 Provision of Services:

    • Account Management: We use your personal information to create and manage your account on the App. This enables personalized settings and a tailored user experience.
    • Access to Features and Functionalities: Your information facilitates access to all aspects of the App, including job description creation, AI calling, CV screening, bot-based interviews, psychometric assessments, coding assessments, and candidate engagement.
    • AI-Driven Services: We utilize personal and job-related data to drive AI processes that assess, match, and screen candidates. This includes analyzing job descriptions against candidate profiles to identify the best matches and conducting automated interviews and assessments
    • Notifications and Updates: We use your contact information to send notifications related to your account activities, service changes, updates, or any security alerts.

    2.2 Communication:

    • Customer Support: Your contact details are used to communicate with you in response to your inquiries, support needs, or feedback, providing timely and efficient customer service.
    • Administrative Communications: We may send you information related to your account, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
    • Promotional Communications: With your consent, we may use your information to send you promotional messages and information about new features, products, services, and offers from Intrvuz. You can opt-out of receiving such information at any time via your account settings or by following the unsubscribe instructions provided in the communications.

    2.3 Improvement of Services:

    • Service Enhancement: We continuously seek to improve the App's functionality and user experience. Information about your use of the App helps us identify trends, user needs, and areas of improvement.
    • Analytics and Performance: We analyze aggregated, anonymized data to assess how our services are used and to understand how we can improve them. This analysis helps inform our product development and can lead to the creation of new features or enhancements.
    • AI Algorithm Optimization: Data collected from your use of the App, especially interactions with the AI functionalities, contributes to the ongoing training and refinement of our AI algorithms. This ensures that the AI remains effective and efficient in screening and matching candidates.
    3. Data Sharing and Disclosure

    3.1 Internal Use Only:

    • Confidential Handling: Candidate data provided for screening purposes, including resumes and job descriptions, is used exclusively within your company and by Intrvuz to facilitate the recruitment process. We do not share this data with any external employers or unrelated third parties.
    • Purpose of Data Use: The information is utilized to perform AI-driven assessments such as CV screening, psychometric tests, and automated interviews, which are integral to your recruitment operations.

    3.2 Service Providers:

    • Operational Support: We engage trusted third-party service providers who help operate and maintain our App, including hosting services, technical support, and maintenance. These providers are granted access to personal data only to the extent necessary to perform these services and are bound by strict data confidentiality agreements.
    • Data Processors Compliance: All third-party service providers are required to adhere to our data protection policies and to comply with relevant data protection laws, ensuring that the data remains secure and is used only as intended under this policy.

    3.3 Legal Compliance and Protection:

    • Lawful Disclosures: We may disclose personal data when required by law, such as to comply with a subpoena, or similar legal process, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
    • Emergency Situations: In emergency situations, we may share information if necessary to protect the immediate health or safety of users or the public.
    4. Data Security

    4.1 Robust Security Measures:

    • Comprehensive Protections: We employ a multi-layered security approach that includes physical, electronic, and procedural safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.
    • Encryption and Security Protocols: Sensitive data, including personal information, is encrypted in transit and at rest using advanced encryption standards.

    4.2 Data Breach Response

    • Prompt Notification: Should a data breach occur, we are committed to promptly notifying affected parties in accordance with legal requirements and taking swift action to minimize any potential impact.
    • Incident Management: Our incident response plan includes measures to identify, assess, and respond to data breaches, including steps to mitigate harm and prevent recurrence.

    4.3 Regular Security Assessments

    • Ongoing Evaluations: We regularly assess our security practices and update them as necessary to improve the protection of personal data and to address emerging security threats and vulnerabilities.
    5. Use of Generative AI Technologies

    5.1 AI as a Service:

    • AI Data Handling: The Generative AI technologies we employ may process personal and non-personal data to perform their functions. While these processes are designed to adhere to high standards of data privacy and security, Intrvuz does not control the underlying AI algorithms and, therefore, cannot be held responsible for the autonomous decisions made by these technologies.

    5.2 Data Processing by AI

    • AI Data Handling: The Generative AI technologies we employ may process personal and non-personal data to perform their functions. While these processes are designed to adhere to high standards of data privacy and security, Intrvuz does not control the underlying AI algorithms and, therefore, cannot be held responsible for the autonomous decisions made by these technologies.
    • Transparency and Disclosure: We commit to transparency about the AI models we deploy, including their purposes and the nature of the data they process. However, the specific data processing intricacies governed by AI algorithms remain under the purview of our third-party AI service providers.

    5.3 Limitation of Liability

    • AI Decisions: While we strive to ensure that the AI services integrated into our platform are reliable and beneficial, Intrvuz is not liable for any errors or omissions made by Generative AI technologies nor for their independent operation beyond our set parameters.
    • User Discretion Advised: Users are advised to use their discretion and judgment while interacting with AI-driven features on our platform. We encourage users to review all AI-generated content and outcomes critically and to reach out to us with any concerns regarding unexpected or undesirable AI behavior.

    5.4 Collaboration with AI Providers:

    • Improving AI Accuracy and Safety: We continuously work with our AI service providers to enhance the accuracy, reliability, and safety of the AI tools employed. This includes providing feedback loops and data that help in refining AI models in line with ethical standards and compliance requirements.
    6. Third-Party Services

    6.1 Service Providers:

    • Operational Support: We collaborate with selected third-party service providers who assist in maintaining and enhancing the App. These providers perform functions such as hosting services, data storage solutions, and maintenance tasks that are crucial for the seamless operation of our services.
    • Confidentiality Agreements: All third-party service providers are bound by contractual obligations to ensure confidentiality and the secure handling of data. They are prohibited from using the information for any other purpose than to carry out the services they are contracted to provide.
    • Data Processing Agreements: We ensure that all third-party service providers are compliant with relevant data protection laws, including GDPR where applicable, through data processing agreements that define the scope, nature, and purpose of the processing required.
    7. Your Rights

    7.1 Data Subject Rights

    • Access to Your Information: You have the right to request access to the personal information we hold about you. This enables you to receive a copy of the personal data we have about you and to check that we are lawfully processing it.
    • Correction of Your Information: You have the right to request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
    • Deletion of Your Information: You have the right to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal information to comply with local law.
    • Objection to Processing: You have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

    7.2 How to Exercise Your Rights

    • Contact Information: To exercise any of these rights, please contact us using the contact details provided at the end of this policy. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
    8. Data Protection Officer (DPO)

    8.1 Role and Responsibilities:

    • DPO Appointment: We have appointed a Data Protection Officer to oversee our compliance with data protection laws and regulations. The DPO is responsible for monitoring our data protection strategies and their implementation to ensure the security of personal data.
    • Privacy and Data Protection Queries: The DPO also serves as the point of contact for any inquiries from data subjects regarding data protection practices, withdrawal of consent, rights under applicable data protection laws, and complaints about personal data handling.
    9. Contact Details

    9.1 Communication Channel: :

    • If you have any questions regarding our processing of your personal data or wish to exercise your data protection rights, please contact our Data Protection Officer at:
      • Email: DPO@intrvuz.com
      • Address: C-18, Pocket-2, Kendriya Vihar-2, Sector-82, Noida
      • Phone: +91 11 40846391
    10. Data Breach Notification

    10.1 Breach Identification and Response:

    • Immediate Response Protocol: Upon discovering a data breach, we immediately activate our incident response team to assess and mitigate the risk.
    • Notification Protocol: If the breach poses a potential risk to the rights and freedoms of individuals, we will notify affected parties and the relevant data protection authorities within 72 hours of detecting the breach, as required by applicable regulations.
    • Contents of Notification: Notifications will include details of the breach, the type of data involved, the potential impact on our users, and the measures taken or proposed to be taken by us to address the breach. Additionally, we will provide guidance on steps that affected individuals can take to protect themselves.
    11. Privacy by Design and Default

    11.1 Principles of Privacy by Design and Default:

    • Proactive Measures: We implement data protection principles right from the initial design stages of our projects and throughout the lifecycle of the relevant data processes. This approach helps prevent privacy issues from arising rather than reacting to them after they occur.
    • Default Settings: All data processing activities are set to ensure that, by default, only necessary data for each specific purpose is processed. This minimizes the risk of exposure and protects user data by default.
    • End-to-End Security: We integrate end-to-end security measures within the development of our computing processes, ensuring that data privacy and security are integral parts of our business practices and technical designs.
    • Continuous Improvement: We regularly update our data processing activities to ensure compliance with privacy laws and standards, reflecting changes in user needs and technological advancements.
    12. Modifications to the Privacy Policy

    12.1 Notification of Changes:

    • Updates and Revisions: We reserve the right to update or modify this Privacy Policy at any time. Changes to this policy may reflect adjustments in how we handle personal information, changes in data protection laws, or modifications to our business structure.
    • Communication of Changes: Significant changes to our Privacy Policy will be communicated to you via email or through a prominent notification on our App. The updated policy will always be available on our website for your review.
    • Encouragement to Review: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information and to be aware of any changes that might affect your rights and interests.
    13. Contact Information: For Any Concerns or Queries

    Adzip Technologies Pvt. Ltd.:

    • Email: support@intrvuz.com
    • Address: C-18, Pocket-2, Kendriya Vihar-2, Sector-82, Noida
    • Phone: +91 11 40846391
    14. Engagement and Consent
    • Acknowledgment of Terms: By accessing or using the App, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.
    • Encouragement for Periodic Review: We encourage you to review this document periodically to ensure you are aware of how we manage and protect your information, as your continued use of the App signifies your ongoing consent to be bound by the terms of this Privacy Policy.

    Please note that while we will make reasonable efforts to address your concerns, the privacy laws and standards may vary in different jurisdictions, and we may not always be able to satisfy specific requests from users in certain jurisdictions.